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Phone calls are coming in as fax, Never had this problem before and have not changed any connections
@ray144, Welcome to the HP Support Community!
Are you using a dedicated fax line or a shared line?
Let us try these steps:
On the printer, run a fax test
Go to Fax > Tools > Run fax test
Check if any of the tests failed.
Also, make sure the connections are proper as shown in this document.
Hope this helps! Keep me posted.
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KUMAR0307 I am an HP Employee
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