Showing results for 
Search instead for 
Did you mean: 
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
New member
1 0 0 0
Message 1 of 1
Flag Post

Photosmart 5520 apps not connecting to server, although wireless print is working

HP Recommended
HP Photosmart 5520
Microsoft Windows 7 (64-bit)


Please advise how to fix my HP Photosmart 5520 series. It was perfectly working a week ago, and now I can't even open the Apps, to do my documents scanning.  Display says it can't connect to the server. 

At the same time the wireless printing works perfectly, the internet connection is there. 

Hope someone can help.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation