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‎09-17-2024 12:51 PM - last edited on ‎09-17-2024 04:26 PM by Retired

HP Recommended

I canceled my plan on July 30, 2024.  The case number was [personal info removed].  I returned the printer.  I have a UPS tracking # that shows you received it.  I am still being charged on my credit card.

Category:
1 REPLY 1

‎09-19-2024 05:50 AM

HP Recommended

 Hi @DarleneB1,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

If you are referring to the instant ink program, I recommend you contact phone support to get this issue sorted. 

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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