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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
Kteitz1
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Pre owned printer that used insta ink

HP Recommended
Example: officejet3830
Android 8.0 Oreo and older

I bought a pre owned hp deskjet all in one that was set up with insta ink. How do I remove previous owner and her set up with instaink?

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ShlomiL
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HP Recommended

Hi,

Do you currently have Instant Ink cartridges installed in the printer? these can no longer be used when the billing cycle ends once the original user has cancelled the service:

https://support.hp.com/lt-en/document/c03767641

 

If you have Instant Ink cartridges in the printer and you cannot print do to any error, buy standard ink cartridges for your printer and replace both cartridges to resume printing, then you may later enroll to Instant Ink for the printer if you would like to, then new instant ink cartridges will be sent.

 

Shlomi



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