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HP Recommended
HP OfficeJet Pro 9025 All-in-One Printer
Microsoft Windows 11

Print Anywhere with the HP Smart App

Not working anymore with my l printer 

What happens with it I don't see it anymore to reactivate it

Please help 

3 REPLIES 3
HP Recommended

Hi @Ms1971,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Restart the wireless router, the printer, and the PC

 

Enabling Print Anywhere might fail if the printer is already added to an HP account and you did not sign in with the same credentials.

Sign in with the credentials of the HP account for your printer, or remove the printer from the other account, and then enable Print Anywhere again.

 

For more info, refer to Print anywhere with HP smart 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Still nothing

look at the pricture 

I'm tried my phone and tablet still can't find it 

What else can be done 

Screenshot_20230219_170849_Samsung Internet.jpg

HP Recommended

Hi @Ms1971 

 

We are sorry that the issue is not resolved when the above troubleshooting steps were performed.

This might require one on one interaction to fix the issue

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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