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05-25-2023 09:59 PM
My printer is connected to my home wifi but always goes offline. Any time I want to print something I need to reset the wifi on the printer and immediately print the document. After 3-4 minutes it disconnects and I need to re-enter the password again.
05-26-2023 11:40 AM
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Operating System: Unknown
Software / Application: Unknown
Connection Type: Unknown
Known solutions, presented in the order to be completed / considered
Troubleshoot a Wi-Fi connection to an HP printer
Read document: Troubleshoot a Wi-Fi connection to an HP printer
including section: General Wi-Fi network requirements and checking connection status
This is an older printer - I found a review for it dated 2014 .
Connect the printer wireless to 2.4GHz
Dual Band Network
If your router supports it,
Create a separate SSID named network for each frequency (5GHz and 2.4GHz).
Connect the printer to the SSID network on the frequency / band you want it to use.
- 2.4GHz is less fussy about obstacles and supports a longer distance between router and device (printer)
- 5GHz is faster
References / Resources
Chapter 7 - Starting on Page 57
Dual Band Network - Considerations
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
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