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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

My printer is a deskjet 4155E and every time I go to print something on Google Chrome. my printer cancels the print job automatically. This happened after I put in a remanufactured black ink cartridge from Office Depot. I'm not sure if that is the direct cause but I am left without a means to print on Google Chrome. does anybody know the origin of this issue and how to fix it?

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