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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

Today I can’t print and I noticed my printer is offline.  I tried clicking on “use printer offline” from the printer drop down.  It didn’t work.  I turned it off and unplugged it for 60 seconds.  It didn’t work.  We removed the printer off our laptop and reinstalled it and it still says it’s offline.  Please tell me it’s an easy fix that is right in front of me!

2 REPLIES 2
HP Recommended

@Meg6323

 

Welcome to the HP Support Community.

 

Which Printer do you have?

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Thanks!

 

Have a great day!


I am an HP Employee

HP Recommended

Did you get this sorted?

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