• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

Help please! 
I bought a printer second hand and the wifi is asking for a password to connect?

I can’t set it up until i connect it to my wifi

1 REPLY 1
HP Recommended

Hi @Justletmein4,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Sure, I can help you with that! Here's a general procedure you can follow to reset the Wi-Fi settings on your HP printer.

 

  • Power Cycle: First, turn off the printer and unplug it from the power source. Wait for about 30 seconds to 1 minute.
  • Factory Reset: Most HP printers have a way to perform a factory reset, which will revert all settings including Wi-Fi back to their original state. The method varies depending on the model, so check your printer's manual or HP's support website for specific instructions. Typically, you might find a "Reset" button on the printer itself or an option in the printer's menu.
  • Connect via USB: If you're unable to reset the Wi-Fi settings, another option is to connect your printer to your computer using a USB cable. Once connected, you can access the printer's settings through your computer's control panel or settings menu. From there, you can set up the Wi-Fi connection manually.
  • Default Password: If the printer is asking for a password to connect to Wi-Fi, it might be using the default password set by the manufacturer. Common default passwords are often found in the printer's manual or on the manufacturer's website. For HP printers, the default password might be something like "admin" or "password".

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.