Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
Resolve Windows 10 or update issues on HP computer or printer– Click Here
Envy 5540 seems locked in printing grayscale only. will not print in color. what can i do?
I'd like to help!
Follow the below version of the HP Print and Scan Doctor Utility by selecting your printer:
Be sure to restart your PC and allow the utility to complete the process, then check for any difference. If the issue persists, proceed to the next step.
Install the printer using the TCP/IP port:
If the issue persists, Install the printer using Windows built-in driver
Refer to this document to know-how. Try printing.
Hope this helps! Keep me posted.
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