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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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Printer loses network

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Photosmart 5520

Why do I constantly have to rejoin my wireless network?  How can I make the printer just stay connected?

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A common issue is that while many HP printers support 5Ghz wireless, in many cases, especially home level products, that 5G support is for older BCG/N+, not the new A/C standard. While they are supposed to be interchangeable, it is not reliable. Best advice is to set the 2.4 Ghz channel on your wireless router to a distinct SSID and allow the printer to only connect to the 2.4Ghz channel.

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