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‎01-04-2021 12:41 PM

HP Recommended
Product: Envy6230
Operating System: Microsoft Windows 10 (64-bit)

Since few days, the Printer Envy6230 loss the Wifi Connection. After a shutdown and restart, the Wifi Connection works fine....but this shouldn't be the solution?

Category:
1 REPLY 1

‎01-12-2021 09:28 AM

HP Recommended

@maxAT47, Welcome to the HP Support Community!

 

I understand you are facing connectivity issues. Let us try these steps:

 

Install the printer using the TCP/IP port to resolve this issue:

  1. On the PC, go to Control panel > Devices and printers > Add a printer(at the top) 
  2. Under 'Choose a device or printer', click on 'The printer I want isn't listed'.
  3. Select 'Add a printer using a TCP/IP address'
  4. Find the IP address of the printer by tapping on the wireless/ethernet icon on the printer screen
  5. Type in the 'IP address in Hostname or IP address' box, click next
  6. Proceed to the next steps by following the on-screen instructions.
  7. Try printing.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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