Printer mssg "The indicated cartridges cannot be used..."

[BMH60]

Recently disenrolled from HP Instant Ink subscription because I do not print very often and therefore do not need automatic ink cartridge refills.  Have recently replaced the CYAN cartridge with a genuine HP replacement cartridge purchased from local retailer.  Tried printing today and now  the printer is not allowing me to print and displays:  "The indicated cartridges cannot be used until printer is enrolled in HP Instant Ink"  Magenta/Yellow/Cyan are all displayed.  Is there a work around for this?  I prefer not to be enrolled in the subscription, or is this not allowed by HP unless I'm enrolled in HP Instant Ink?  Thank you.

[A_Gayathri · Accepted solution]

Hi @BMH60,

Welcome to the HP Support Community

I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

To assist you better, I have sent out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

[A_Gayathri]

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[A_Gayathri]

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