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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP LaserJet M110w Printer

My printer doesn't work anymore.

I try to print and this message appeares "Attention required".

I try to reset the WiFi and with HP SMART I connect the printer again. However, the printer is still disconnected on the HP SMART App despite the printer was connected a couple of seconds before. There's an indicator light (exclamation mark) that keeps blinking even when the printer is temporarily connected. In addition, the WiFi indicator doesn't blink (ad the printer is connected properly) BUT the HP SMART tells me that the printer is not connected. 

I have downloaded the HP doctor, the system says that everything is ok ((spooler, queue etc..) BUT when it is going to print, the printer doesn't work.

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