Printer not connecting to the network

[redsone]

Help! I recently moved and have not been able to connect my printer to the new network. The network does not show up in options to join and when I type it in, it is not recognized. I have tried all steps on set up wizard for the past 2 days! Trying not to have to pay for someone to come out as I think this is a EASY problem to fix.

[A_Gayathri]

Hi @redsone,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

I hope this helps! Keep me posted. 

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