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Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

I’ve unplugged router and printer multiple times. I’ve setup the wireless wizard again even though the printer was already connected. Devices and printer are on the same WiFi. Printer still not findable by laptop or iPhone even though it used to work fine on both and nothing changed to cause a problem. I removed the printer from the laptop to load it again, but it can’t be found.

1 REPLY 1
HP Recommended

General help for new router
1 - Restore Wi-Fi setup mode on your HP printer
2 - Wi-Fi connection is lost after router or network settings change
3 - HP Smart help with printer connection.

Please provide the exact model name of the printer for better assistance as there may be videos to show how to connect.


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