Printer not found - used to work

[JillS19]

My printer & laptop are connected to my wireless network but cannot print. Printer is no longer visible to laptop. Same issue if I try from my phone or tablet.

[sandytechy20]

@JillS19

Welcome to the HP support community.

I understand that you are getting printer connectivity issues, I am glad to assist you.

Restore the printer to the original network settings 

1. From the printer control panel, touch and slide your finger across the screen, touch Setup, and then touch Network Setup. 

2. Touch Restore Network Defaults, and then touch Yes. A message appears stating that the network defaults have been restored.

3. Touch OK. 

4. Print the network configuration page and verify that the network settings have been reset.

Set up the printer on your wireless network again using Wireless Setup Wizard

1. From the printer control panel display, touch and slide your finger across the screen and then touch Setup. 

2. Touch Network Setup. 

3. Touch Wireless Settings.

4. Touch Wireless Setup Wizard. 

5. Follow the display instructions to complete the setup.

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.