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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
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Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Officejet 4650
Microsoft Windows 10 (32-bit)

I am unable to print from my wireless printer. I get a message that my printer is offline, however, it shows that it's online. How can I repair the problem?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

HP DeskJet 2700 series. Printer successfully installed, connected to WiFi and Ready. When I try to print I get error message saying printer is offline. Unplug printer. Restart router. Try again. It prints! Help!

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1 REPLY 1
HP Recommended

HP DeskJet 2700 series. Printer successfully installed, connected to WiFi and Ready. When I try to print I get error message saying printer is offline. Unplug printer. Restart router. Try again. It prints! Help!

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