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Common problems for Connectivity Issues
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‎12-21-2023 04:05 AM

HP Recommended
Product: HP LaserJet Pro M1536dnf Multifunction Printer

Have followed every online blog from reloading drivers, to reloading program, to changing ports, yet printer still shows offline. Smart HP does not help, nor print and scan doctor.

Category:
1 REPLY 1

‎12-24-2023 08:58 AM

HP Recommended

Hi @xcsocref,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Printer showing offline.

 

Kindly refer to the steps on this link and let me know if that resolves the issue.

 

Also, update the printer firmware by clicking on this link.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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