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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY Photo 7855 All-in-One Printer

I switched to a new iphone14 and had to re-establish wifi  direct connection to Envy Photo 7855 printer.  I entered the correct, default printer password but it is not accepting it.  My computer is still able to connect and print.  Is there something about the latest iphone14 and/or  software that's causing a problem?  no problem connecting on my old phone.  Would appreciate the community's assistance!

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