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HP Recommended
color laser jet pro m254
macOS 11.0 Big Sur

This printer gives me nothing but trouble. I can never just print - I have to unplug the printer, reset it, add it back to the computer (and half the time it doesn't show up on the printer list). And now that I've successfully added it and it's showing up I'm getting the error "Unable to queue job for destination". Anyone have any advice?

1 REPLY 1
HP Recommended

@mnmnmn

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  1. Use HP Smart Diagnose & Fix (macOS)
  2. Clear the print queue (Mac)
  3. Reset the print system (Mac)
  4. Uninstall the HP print driver and add your printer with AirPrint (Mac)
    Click here: to complete the troubleshooting steps. 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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