Printer suddenly not recognizing internet

[kennedem]

Was using printer thru internet an hour ago.  Now printer not connecting to internet.  My laptop is working ok wirelessly on internet.  Have rebooted both internet and printer with no success.  Printer says no internet connection

[Jay_G24]

Hi @kennedem,

I'd like to help!

To assist better -

Are you trying to connect your printer to your home network,public network or without a router?
What is the status of the wireless light on the printer, steady or blinking?

I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network band?

Could you print a network configuration page and share the results -

Print a Network Configuration Page to find detailed information on network connectivity.

1. Load plain white paper into the input tray.

2. On the printer control panel, touch the Wireless icon , and then touch the Settings icon .

3. Touch Print Reports, and then touch Network Configuration Page.

   A Network Configuration Page prints.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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