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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP OfficeJet Pro 6968 All-in-One Printer

I just moved to a different WiFi and cannot connect my printer to it. When I go into the display panel Systems, it tells me that this is not allowed by the person who set up the printer. (That's me, but I have no idea how I did that.) I can't find a way to bypass it. Thanks for any help.

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