• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Ready to level up? Join the Expert Program—
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎02-10-2023 10:11 PM

HP Recommended
Product: Photosmart D110
Operating System: Microsoft Windows 10 (64-bit)

I have a Photosmart D110 HP printer.  The printer has been having issues printing, but we could turn off the printer and computer, then the next day, the printer would print the pages, when it was first started up.  We just recently changed over our internet to fiber optic, and got a new router.  I set up the printer up with the new network WiFi and password.  The wireless network test report says the the wireless is on, and the wireless is working.  Signal Quality is excellent.  Now the printer will not print anything from the computer.  I  ran a troubleshooting test and it says network problem connecting.  How can I fix this problem?  Would I be better off connecting with an ethernet  cable.

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.