Printer won’t connect to WiFi

[theBeard17]

Printer went off line. Tried to reconnect it but it won’t connect. When it goes to receiving printer address it stops and says WiFi password is incorrect. 

[zoey7886]

@theBeard17, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Wi-Fi Connection Issues with Your HP Printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your printer won't connect to your Wi-Fi network and keeps indicating that the Wi-Fi password is incorrect, you can follow these steps to try resolving the issue:

Steps to Reconnect Your HP Printer to Wi-Fi:

Confirm Wi-Fi Password:

• Double-check the wireless password by accessing it on another device connected to the network.
• Use the Find the wireless network password or PIN to connect an HP printer guide to ensure you have the correct credentials.

Printer and Router Placement:

• Place the printer within 8 meters (26 feet) of the router to ensure a strong signal.
• Avoid obstacles between the printer and router such as walls or metal objects.

Restore Network Settings:

• For printers with a control panel display, reset the wireless settings by opening the Wireless or Setup menu and selecting "Restore Network Settings."

Use the Wireless Setup Wizard:

• Access the Wireless Setup Wizard on the printer if it has a touchscreen. You can do this by navigating to the setup menu and selecting Wireless Setup Wizard.

Use WPS (Wi-Fi Protected Setup):

• Many routers allow you to connect devices using WPS:
  • Press the WPS button on your router.
  • Within 2 minutes, press the wireless button on the printer.

Check Connection Status:

• Ensure the wireless signal is enabled on the printer. The wireless light should be solid (not blinking).

Restart All Devices:

• Restart your router, printer, and the computer or device trying to print.   

Hope this helps! 

Take care, and have an amazing day!  

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Regards,