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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
SALARMY15
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Printer won't connect to internet.

HP Recommended
HP DESK JET 3752

HP DESK JET 3752 WORKED FINE UNTIL I CHANGED MY INTERNET PROVIDER AND NOW IT WILL NOT PRINT......

IF I HAD THE BOOK THAT IT CAME WITH I WOULD BE ABLE TO PUT THE DODE AND ALL WOULD BE FINE.

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sandytechy20
HP Support Agent
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@SALARMY15

 

Welcome to the HP support community.

 

I understand that you are unable to connect the printer to the new WiFi router, I am glad to assist you.

NOTE: This printer only supports connections using 2.4GHz, check if you have set the router bandwidth to 2.4GHz

 

Restore network settings to default settings

● Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds

 

Follow the steps mentioned on page number 55 in this user guide to connecting the printer to the new router:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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