Printer won’t connect to new router

[Hawkbreezy]

I had my printer connected wirelessly. It worked perfectly. Just had to change my wifi router. Each time I try to connect printer to new router, it tells me my password is incorrect. All other devices in my house connected first attempt. So, I know I have the correct password. I don’t want to change my password and have to reconnect all other devices. Any tips?

[Gaya1239]

Hi @Hawkbreezy,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
   

Could you please elaborate in detail? 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

[DJ2460]

The serial number is:CN3822Q54B this air printer won’t connect to new router even though I’ve spoken to the internet provider & tried to connect with them on the line. Don’t know what’s next?