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‎08-22-2023 11:53 PM

HP Recommended
Product: HP OfficeJet Pro 9015 All-in-One Printer

Not able to print cause the printer keeps giving me a message saying update payment method which is weird cause it charges my debit card every month still and the recent payment charge was 08/14/23

Category:
1 REPLY 1

‎08-27-2023 01:42 PM

HP Recommended

@Garciakc3 

 

Welcome to the HP support community

 

I understand that you are getting payment update messages, I am glad to assist you.

If you see an error or continue to have payment issues with your account after updating your payment method, contact your card provider. New security measures may require you to validate subscription charges.

Refer to this HP document for more assistance:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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