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Common problems for Connectivity Issues
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Printing to wi-fi printer

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HP Officejet Pro 8610

We have the HP Officejet Pro 8610. Ever since it was purchased in 2016, it has been set up at our shop location, not attached to a printer. For the longest time, we were able to email documents to the printer from off site office locations / mobile device and it printed without any issues. For the past year, I've had issues emailing documents to the printer. I can send the email, I get the confirmation, but the documents do not print. However my boss is able to email documents from his phone and they print no problem.


Any fixes for this issue?

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