cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
New member
2 0 0 0
Message 1 of 1
43
Flag Post

Printing to wi-fi printer

HP Recommended
HP Officejet Pro 8610
Other

We have the HP Officejet Pro 8610. Ever since it was purchased in 2016, it has been set up at our shop location, not attached to a printer. For the longest time, we were able to email documents to the printer from off site office locations / mobile device and it printed without any issues. For the past year, I've had issues emailing documents to the printer. I can send the email, I get the confirmation, but the documents do not print. However my boss is able to email documents from his phone and they print no problem.

 

Any fixes for this issue?

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation