• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status.
HP Recommended
Other

Hi 

am at my wits end. 

I have Hp printer DeskJest all in freaking one. 

I had this issue before but usually it goes away next day. This time! in all my notifications it says 'printing' but nothing happen its like that for few min and then i get an error. when I check my report status everything is connected and ready to go. This ofc gets printed not what I want tho. I tried through  phone and PC I connected printer to PC by USB. and I can not find solution. why would it not prin. better yet when i try to give my serial nr to add product or get in contact with them it doesn't work. 

I did all disconnect connect reset uninstall software  apps. Pls help 

1 REPLY 1
HP Recommended

@Lokisan

 

Welcome to the HP support community.

 

Provide the printer model number or the product number for further assistance.

Here is the link to find the product number:- Click here

Which operating system is installed on the computer to which this printer is connected?

Are you getting any error messages?

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.