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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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Prkblem with printerhead OXC19a0013

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officejet pro 6879

Problem with printerhead OXC19a0013

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@JeanPro

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please follow the instructions in this Link: https://support.hp.com/us-en/product/hp-officejet-pro-6970-all-in-one-printer-series/8289585/model/1... and let me know how it goes

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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