Ever since I changed my ePrint address (to personalize), my printer will not let me print anything from my Samsung Note 10+ anymore.
I tried to restore it and among other thing that I have seen in this website, but nothing has worked
My printer is connected to the internet it passed and it has the blue lights on the printer screen, but
the ePrint symbol it Not lit and has the yellow triangle with the exclamation mark symbol.
it states " The printer could not connect to server,
Check the internet connection. If required, enter copy a proxy address ; ensure the proxy details are correct and retry.
Contact your network administrator for details.
Which i did do as it stated and Nothing.
This is a home printer so I am the administrator, so I do not know what it is asking for.
I pressed Enter Proxy to try that way, but it is asking Web Proxy Authentication
User Name: ??
I do not know this info and they I put in dome information and it stated now it wants me to enter a Proxy address which I did, but then it asked to enter a proxy Port, I do not know what that it nor where to find it
Make sure the printer is connected to a wired (Ethernet) or wireless network with an active internet connection.
If you connect your printer to a computer with a USB cable, web-connected printing services do not work.
If your printer is connected with a wired (Ethernet) connection, check the cable and the lights on the printer’s Ethernet port. The green link light should be steady, and the orange activity light should blink when the cable is connected.
If your printer is connected with a wireless connection, make sure the wireless feature is on and the printer is connected to the same network as your computer.
Some printers have a wireless icon and a blue light on the front of the printer. If the printer has a blue light, and the light is on and not blinking, your printer is connected.
On your control panel, press the HP ePrint icon.
If your control panel does not have an HP ePrint icon, navigate to Web Services Setup, Network Setup, or Wireless Settings to open the Web Services menu.
If a summary screen displays, Web Services is already on.
If a prompt to turn on Web Services or set up HP ePrint displays, follow the prompts to turn it on or set it up.
If you are prompted to update the firmware, press OK.
You can refer this HP document for more assistance:- click here
I hope that helps.
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