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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

Same here.  I have a Spectre x360 15-eb0053dx with intel wi-fi 6 ax201.  Wifi was working yesterday, however when i turn it on this morning, the adapter has issues.  I have uninstalled/reinstalled, downloaded/installed newest drivers, rebooted multiple times, to no avail.  It's not patch Tuesday yet, so no new Microsoft patches have been downloaded.  i have also run the HP Network Diagnostics on the HP Support Assistant.  Error message is "The Intel(R) Wi-Fi 6 AX201 160MHz adapter is experiencing driver (or hardware) related problems. 

Appreciate the help if anyone else is having the same issue.

3 REPLIES 3
HP Recommended

@suvamm @sethelschlager

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Manually changing the network settings can resolve wireless connection issues. Create a restore point in Windows, and then manually change the network settings.

  1. In Windows, search for and open Create a restore point.

  2. On the System Properties window, click Create.

    Clicking Create on the System Properties window

  3. Type a name for the restore point, and then click Create.

    Windows creates the restore point.

  4. In Windows, search for Command Prompt. In the results list, right-click Command Prompt, and then click Run as administrator.

    If a User Account Control message displays, click Yes.

    Opening a Command Prompt as Administrator

  5. Type the following commands one at a time, pressing Enter after each one:

    • netsh int tcp set heuristics disabled

    • netsh int tcp set global autotuninglevel=disabled

    • netsh int tcp set global rss=enabled

    Typing commands in Command Prompt

  6. To open the TCP Global Settings, type netsh int tcp show global in Command Prompt, and then press Enter.

  7. Make sure all settings are disabled except Receive-Side Scaling State.

    Settings are disabled except Receive-Side Scaling State

  8. Close Command Prompt, restart the computer and then try to connect to the Internet.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

HP Recommended

How would I disable them if they are not all disabled? Having the same problem here

HP Recommended

@Wyatt123456

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Did you make any changes on the settings of your PC prior to the issue?
  • When was the last time it worked fine?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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