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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Microsoft Windows 10 (64-bit)

I am facing a problem in connecting my printer to my desktop or monitor wireless after completing all procedure it shows please fill custom password which i did not know. please help me to find my custom password

1 REPLY 1
HP Recommended

Printer has a pin or password. Sometimes the pin is printed on a label attached to the printer. Get a network report which will reveal password and the pin.

 

Here is a typical network report.  The SSID will show the Direct WIFI name you need to connect to and the password or PIN to use.

 

LANSTATUSIP addressSSIDPassword
Wi-Fienabled192.168.1.15ATT-ARRIS-2 .4GuessAgain
Wi-Fi-directenabled192.168.23.1DIRECT-WHATEVERBadGuess
Wireddisabled   
USBdisabled   

 

Please provide the Product ID or exact model name for better assistance.


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