Reset password on 5335 printer

[Bryan651]

How do I reset the password on our used HP 5335 printer

[Kuroi_Kenshi]

Hi @Bryan651,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Access the Printer's Embedded Web Server (EWS):

• Ensure that the printer is connected to the same network as your computer.
• Find the printer's IP address. You can usually find this on the printer's display panel or by printing a network configuration page.
• Open a web browser on your computer and enter the printer’s IP address in the address bar to access the EWS.

Navigate to the Security Tab:

• Once inside the EWS, look for the "Security" tab. This is where you can manage passwords and other security settings.

Reset the Password:

• Look for an option labeled "Password" or "Administrative Password".
• Follow the on-screen instructions to reset or change the password. You may be required to provide the current password if there is one set.

Factory Reset (if necessary):

• If you are unable to access the settings because of a forgotten password, you might need to perform a factory reset.
• Refer to the printer's user guide for specific instructions on performing a factory reset. This process will erase all custom settings on the device.

I hope this helps.

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Best regards,