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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
Create an account on the HP Community to personalize your profile and ask a question
11-26-2024 05:28 AM
Hey 🙂
Thank you for visiting the HP Support Community!
Admin and Mods are here to guide the customer to get the best experience from the Community.
To help volunteers that reply to posts in the Community, please provide more details about your issue. Here are some recommendations of information that can help volunteers to better understand and provide support to your question:
- Exact model of your printer / Desktop/ notebook (if you need help, click here for information on how to find your model number model).
- Operating system (including revisions made with service packs, 32-bit or 64-bit, etc.)
- Connection method - USB, physical LAN, or wireless?
- Error messages - on the printer display and/or computer, any patterns for flashing lights.
- Any system changes before the problem starts (Example: Operating System Update, Software installation);
Regards,
JessikaV
HP Support Community Administrator
11-29-2024 11:08 PM
Hi @JoDan1
Follow steps from the next video:
>> https://www.youtube.com/watch?v=89FmHcK5TIA&ab_channel=CopyPrintScan
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.