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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP DeskJet 4133e All-in-One Printer

My printer connected to our home wifi and since we have changed internet provider the printer will not connect. Have literally wasted hours and hours trying to fix. I give up. It’s still under warranty. How do I get a refund or another printer free of charge. This is a joke.

1 REPLY 1
HP Recommended

You just need to reset the printer and watch the network connect video

 


Click here for network setup using HP Smart but in a different language

You may need to reset the printer:video here


WiFi setup to router: video here


For WiFi direct setupclick here.
This is useful if there is no modem


Simple push button or WPS setup is described on page 22 of Users Manual

Full feature software all 4100 devices March 2022

Printer Reference 4133e

Please let me know if you need help getting the scan to work.

If you have a flex system (multiple WiFi boosters) then let me know as it is much more complicated and the ISP should have informed or assisted you.


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