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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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Returning to factory default HP Laserjet MFP 135 W

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HP Laserjet MFP 135 W

I have an  HP Laserjet MFP 135 W. I would like to reconnect it to  my home wireless network, and need to return to the factory defalult configuration to reconnect to the network again.  I have pressed simultaneously for 20 seconds the blue antenna and the cancel buttons. However, my tablet could not detect the printer via the HP smart app. What can I do? Many thanks for your help 

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@BAM35, Welcome to the HP Support Community! I’m here to help.


I understand you are trying to connect the printer wirelessly. 


Refer to - Connecting an HP Printer Using Wi-Fi Protected Setup (WPS) to connect the printer.

  • Make sure the printer and the Tablet are connected to the same wireless network. Either 2.4 or 5GHz network.
  • If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.

To restore to factory settings, refer to - Restore Wi-Fi setup mode on your HP printer


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

I am an HP Employee

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