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I just picked up and Color Laser Jet Enterprise MFP M577...

 

I'm trying to setup the Scan to Email to work off my **bleep** account.  I have done the setup as seen on other post, but I cannot seem to get it to work.  When I try to put in the IP address of the printer, nothing can be found.  I have done a factory reset and tried the process again... Still no luck... HELP!

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