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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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Scan to email has been setup and it was working well but suddenly it stops working!

HP Recommended
MFP M426fdw
Microsoft Windows 10 (64-bit)

Scan to email has been setup on this printer and it was working fine bur suddenly it stops working.

The error message: "User name and password is Incorrect"

Printer Model: MFP M426fdw

OS: windows 10

Resent change in the system : N/A

 

I've used an Office email to setup the printer and I tried the user name and password in office.com and the are working fine there. I already have other printers that they are working fine with these username and password. 

I have tried to talk to support team and they were not helpful at alllll!!!! Just wasting time. 

I appreciate any help from you. 

 

 

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