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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Microsoft Windows 10 (64-bit)

scanner can not be found

1 REPLY 1
HP Recommended

@Speedy45 

 

  1. shut down printer via on/off switch
  2. shut down the computer
  3. Switch on the printer, wait until the printer has finished its initialization
  4. switch on computer, log in (with admin rights) and wait about 10 sec.

... and now everything's working again?

 

If not, then answer the following questions:

  • what printer?
  • any errors?

Hope this helps! Keep me posted.
Andr-1611

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