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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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Stop the fax from answering the landline

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Microsoft Windows 10 (32-bit)

When my landline rings, i'm getting the fax.  How do i stop that

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Welcome to the HP Community.

Be Aware:

Do not respond to individuals who post phone numbers or email addresses.

Do not respond to individuals who ask you to provide private information in a public Post.

These people might be scammers trying to steal your information / money.




Change the number of rings before the fax answers.


Switch off Fax auto-answer.


What else?


Different printers provide different fax features (or none at all).


Generic information based on "Mystery Printer":

HP Printers and Fax Machines - How to Fax

HP Printers - Improving Fax Quality

HP Printers and Fax Machines - Fax Error Code Descriptions

HP Printers and Fax Machines - Resolving Fax Problems


What about "your printer"?


READ all about Fax for your printer

Find and open your printer's website support Home Page,

Open Category Manuals

Open the User Guide

Find and Read the entire chapter on Fax (sometimes chapter 5, though it could be a different chapter number)


Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Product Home

Enter the type and name of your HP device


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The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

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Question Resolved / Answered, Click "Accept as Solution"


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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation