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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP OfficeJet Pro 8034e All-in-One Printer
Microsoft Windows 10 (64-bit)

I recently switched to 5G wifi service and although my hp8030e appears to connect to the WIFI, the HPSmart fails to successfully install so the printer will not connect to my laptop.

 

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