cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
vbra
New member
1 0 0 0
Message 1 of 1
35
Flag Post

The Win10 computer communicates to the wirekess printer HP 6970 but cannot install the Driver.

HP Recommended
HP Office Jet 6970
Microsoft Windows 10 (64-bit)

I have a network printer HP 6970

Previously I was able to print from my Windows 10 machine

After Microsoft upgrade Printer stopped working

I can use this printer from another Win10 computer on the same network.

However, I need to use it from my personal computer which is Win10 as well

When I try to install the Driver, then it fails

I downloaded latest HP 6970 Driver, but it doesn't install.

Please, help to resolve this

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation