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‎10-17-2021 09:16 PM

HP Recommended
Product: HP Officejet 6830
Operating System: Other

Hi

i see 2 printer icon under "printer and scanner" on my win11 pc, is there a way i can correct it?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-17-2021 09:29 PM

HP Recommended

Hey there

I assume you are connected via USB.

 

Here's what you can try if your printer is connected via USB:

  • First, disconnect USB cable.
  • go to Control Panel, select Device and Printers, locate your printer and right click and select "Remove Device"
  • Then Re-connect the USB cable

After a while, you should the issue corrected.  

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎10-17-2021 09:29 PM

HP Recommended

Hey there

I assume you are connected via USB.

 

Here's what you can try if your printer is connected via USB:

  • First, disconnect USB cable.
  • go to Control Panel, select Device and Printers, locate your printer and right click and select "Remove Device"
  • Then Re-connect the USB cable

After a while, you should the issue corrected.  

Was this reply helpful? Yes No
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