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‎02-22-2021 09:13 AM

HP Recommended
Product: HP OfficeJet 5260
Operating System: Microsoft Windows 10 (32-bit)

Hello I am trying to set up web services so that the printer will work with Instant Ink.  However, I am getting an error message when I click the web services button.  It says "web services could not be set up at this time.  the printer will try again later."  I have already tried to EWS thing, and it says it's all good there.  The printer is definitely connected to the internet.  Web services and eprint are turned on.  I have restarted the printer.  Not sure what else to try because every trouble shooting thing I've done says that everything's fine.

Thanks!

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1 person had the same question
1 REPLY 1

‎02-24-2021 02:05 PM

HP Recommended

Hio@hgreen14, Welcome to the HP Support Community!

 

I understand that you need to help to connect HP cloud services, Don't worry I'll try to help you out.

 

 

The below link contains a self-help document, this will assist you in HP Printers - Turn On Web Services 

 

https://support.hp.com/ca-en/document/c05329102

 

Please follow the below support document to print with HP ePrint:

https://support.hp.com/us-en/document/c03721293

 

As the print does not print from the mobile device only, I suggest reviewing these guidelines for pint problem with HP ePrint, and to ensure your email meets the requirements for the service:

https://support.hp.com/us-en/document/c03601466

 

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, T

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