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Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Microsoft Windows 10 in S Mode

Been following all instructions for 6hours. No luck

1 REPLY 1
HP Recommended

How to connect to Router using pictures
https://www.youtube.com/watch?v=RcFX_AhkwhU&ab_channel=PrinterSolution

Setup video for WiFi Direct. This is for when you do not have access to the modem
https://www.youtube.com/watch?v=p9EaAuCu154&ab_channel=CopyPrintScan

This video shows to reset the printer 2700 series.  I recommend you connect to the router.
https://www.youtube.com/watch?v=GgPgLHje4wA&ab_channel=CopyPrintScan

You can get the PIN and any passwords from a printer report as described on page 9 of the users manual.

Page 22 describes the WPS or push button method but you need access to the modem for this to work.


Full features software Feb 2022

DeskJet Reference

 


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