Unable to connect printer to WIFI

[stamakonda]

Hi,

I have a HP smart tank 660-670 series printer and I am unable to my wifi post router reset, I have tried several options like WPS and factory reset and also connecting via HP smart, none of these options allow me to connect to WIFI. The blue light keep blinking but no luck in making a successful connection …

[Nal_NR]

Hi @stamakonda,

Welcome to the HP Support Community. 

I understand that you are facing connectivity issues. I’d like to help!

To provide you with an accurate solution, I'll need a few more details:

Make sure, your printer and your device are on the same network as 2.4GHZ only. 

Is it a private (Home network) or a public Wi-Fi connection? Wi-Fi direct? Or Hotspot?
What device are you using the printer with a Windows computer, Mac, Android, or iPhone?
 

Meanwhile, follow the steps below. 

Restore original factory defaults and settings

To restore printer factory defaults from the printer control panel 

1. Press and hold the Information button for 5 seconds until the control panel buttons light up. 

2. Lift the ink access door. 

3. Press the Information button and the Cancel button at the same time for at least 3 seconds.

You may refer to this document for better understanding and for further assistance. Go to page 72.

Hope this helps! Keep me posted for further assistance.
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