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Common problems for Connectivity Issues
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GillJim
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Unable to connect to the internet

HP Recommended
HP Envy Pro 6400
Microsoft Windows 10 (64-bit)

I recently replaced my old printer with a new Envy Pro 6400 . I also subscribed to instant ink. However,  I have tried over the last few days to get my printer attached to the internet - without success.  I am at the point of cancelling my instant ink subscription and forgetting about e-printing and go back to simple printing at home. I have tried contacting HP support without success. I am using a HP Envy 17 - cg1000 na 2020 edition and thought that by adding an HP envy printer, all would go swimmingly, alas no. Before I pull the plug on this - could anyone perhaps give me some idea what is stopping me getting this printer connected to the internet.  Very much appreciate any help with this. 

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