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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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Unable to connect to web services HP 7520 printer

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HP 7520 all in one printer
Microsoft Windows 10 (64-bit)

I am unable to connect to web services with my HP 7520 server. It has worked fine previously. I have ensured it has the latest firmware update, I have reset the web services status, reset the network settings and confirmed through my router that it has internet access but it continues to be unable to connect to web services. Is there a problem with HP web services through this model of printer currently? Printer has latest firmware available from HP. Printer has been reset to factory and re-configured. Internet connection is confirmed through my router. This issue has occurred before and the firmware update fixed it. 

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@RobP77, Welcome to HP Support Community!

If you have already performed the steps from the document HP Printers - Cannot Connect to Web Services and the issue persists, it could be a hardware failure.

 

Please reach out to HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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